Support centre

Allinity has recently established a support centre devoted to research, off-site development, upgrades and support.  Conducting project work off-site in Allinity's support centre can be a cost effective option for many clients as it minimizes additional consulting expenses including travel and lodging.

The support centre enables our consultants to master new technologies and provides a safe environment for development and testing.  We can model and test the PeopleSoft application without impacting on production environments.  Extensive testing has optimised the performance of our system and we have tackled many connectivity issues which means maximising client system efficiency in minimal time.

Services performed by the centre include PeopleSoft 8 compare report generation, modification upgrades and other database upgrades.  While the majority of upgrade services are focused on actual PeopleSoft database objects, support for interface and reporting upgrades can be managed separately.

As a PeopleSoft customer, we used the support centre to perform our own PeopleSoft HCM upgrades and we have used the support centre on several of our larger projects in recent times including the Highways Agency and MCI.

Allinity understands the importance of flexibility and perform upgrade services on site, off site, or in a combination that best suits individual circumstances.  We can tailor a fixed price or T&M solution to work within your budget.  Allinity can provide project plans fully resourced by experienced upgrade specialists, or develop a plan where internal resources are available to work on the project.