Customer Relationship Management (CRM)

PeopleSoft Customer Relationship Management is a comprehensive CRM solution offering total customer management, an improved user experience and real-time intelligence which allows the business to make smarter decisions.  Every interaction can now be an opportunity to build value with customers in all aspects from marketing to sales to service.

Highlights of our project work include:

Technical Design and Development

Business Link for London requires post go-live assistance.

Allinity's technical expertise was used to reinforce Business Link's development and DBA teams.  Specifically in the areas of Application Messaging, Configuration Management, ongoing development / support, knowledge transfer and performance tuning of their CRM system.

Orange France Telecom Mobile implements PeopleSoft CRM for Communications.

Our technical expertise was used to work closely with the project team to develop and implement customisations using PeopleTools 8.

Airbus require feasibility study for PeopleSoft CRM.

For this requirement we worked closely with the PeopleSoft Pre-Sales team to demonstrate the feasibility of client specific customisations for PeopleSoft CRM8.

Clients

• Business Link for London
  
  
• Representing PeopleSoft Consulting
  
  
• Airbus
  
  
• Orange